1.0 We will notify you once we have received and inspected your return. The refund approval will be based on the return policy provided.
1.1 All Products ordered from the Website and successfully delivered to the User by the respective Seller may be returned to the Seller in accordance with the terms contained in the respective Seller policy.
1.2. However no products will be accepted by the Seller if,
1.3 In case of returns:
1.4 In case of any discrepancy in the status of reverse pick up of a Product, (where the Users claims the Product has been returned, while our system suggests otherwise) refund will be initiated only if the Users successfully furnishes the slip given at the time of the pick-up.
1.5 Fashion Week Designs will not be liable for the products returned by mistake. In circumstances where a product not belonging to Fashion Week Designs is returned by mistake, Fashion Week Designs is not accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User.
1.6 Size exchange can be availed at the special price of an item. Please take note that this is applicable only on Products that are exchangeable, as mentioned on the product page.
1.7 Once returned or in case the User does not receive the delivery within the time period agreed the User will be entitled to claim refund of the entire cost of the Product after adjusting relevant courier charges and such other charges that the Website may at its own discretion deduct. In case a User does not raise a refund claim as per the Terms, the User shall be ineligible for a refund. In the event, the refund facility is not available in full or in part for certain Products, the User shall not be entitled to a refund in respect of such Products.
1.8 All Products ordered by the User shall be eligible to be replaced in accordance with the Seller’s replacement policy as indicated herein above, if the Product delivered is damaged, soiled or is different from the Product specifications mentioned on the Website. Fashion Week Designs will accept return or size exchange of a Product only in accordance with the returns policy of the respective Seller.
1.9 In case of exchange, the differential amount, if any, shall be forfeited. This will apply irrespective of any increase or decrease in the price of the product being exchanged.
1.10 For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode.
1.11 All refunds shall be made in Indian Rupees only.
1.12 The User acknowledges that the Website will not be liable for any damages, interests or claims etc. resulting from non-processing an order or any delay in processing an order which is beyond control of the Website.
